When this work becomes useful
- The site sounds like every competitor.
- Design decisions are being made around placeholder copy.
- The business voice disappears between a writer, designer, and developer.
Design and writing / 04
Layout cannot rescue vague writing, and polished copy can still fail inside the wrong hierarchy. Forthstead develops both together in the working page.
Share what needs to work betterGather real customer questions and owner language.
Write the page's argument before refining its surface.
Test words and layout together.
Remove anything that does not help understanding or action.